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Emergency

The Ohio State University Wexner Medical Center Emergency Departments are full-service, state-of-the-art facilities equipped to handle any medical emergency. Our specialized teams are available around the clock to treat life-threatening injuries and trauma.

If you are experie​ncing an emergency, please dial 911 for an ambulance—an emergency rescue vehicle can take you to the emergency department more quickly and safely than can a friend or family m​ember.

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Before You Arrive

What to Bring

  • Your insurance card and driver’s license, or other valid form of identification.
  • A list of your medications, allergies and surgeries. If you do not have a medication list ready, please bring the bottles with you.
  • Your primary care physician’s name and number.
  • A notepad and pen to jot down specific questions and concerns.

Why Choose Ohio State?

Level 1 trauma treatment

Ohio State's Emergency Department at University Hospital is a Level I Trauma Center, which means we are certified to provide the highest level of care for traumatic injuries. Our specialized team of surgeons, physicians and nurses, facilities and treatments are available around the clock, 365 days a year, to treat life-threatening injuries.

Sepsis treatment

Ohio State's Emergency team provides rapid assessment and treatment of sepsis, a life-threatening condition. Our Sepsis Alert system works in conjunction with area EMS agencies to identify suspected sepsis in patients and mobilize a treatment team in our Emergency Departments to provide rapid care.

STEMI alert process

When a patient suffers from the most serious form of heart attack, known as ST-segment elevation myocardial infarction (or STEMI), Ohio State's Emergency Departments enact our STEMI Alert system. This advanced system mobilizes a specialized treatment team of emergency medicine and cardiology physicians to provide rapid treatment in the adjoining Ross Heart Hospital.

Burn care

Ohio State's Comprehensive Burn Center is the only adult burn center in central Ohio verified by the American College of Surgeons and the American Burn Association.

Healthgrades

Our emergency departments received the Healthgrades Emergency Medicine Excellence Award™ for the third consecutive year, putting us in the top five percent in the nation for quality of care and outcomes.

Stroke

Ohio State's certified stroke program is the only comprehensive stroke program in Columbus with trained specialists in stroke care available 24 hours a day, seven days a week.

Hyperbaric medicine

Ohio State's Wexner Medical Center is the only facility in central Ohio with hyperbaric medicine chambers available for emergency treatment 24 hours a day, seven days a week.

Sexual assault

If you are a victim of sexual assault, rape or incest, our specially trained Sexual Assault Nurse Examiners (SANEs) are available 24 hours a day, seven days a week to evaluate your circumstances and help put you at ease during the evaluation process.

Costs, Insurance and Financial Aid

Insurance

The Wexner Medical Center is a healthcare provider for nearly all of the health plans in central Ohio. Please review this list to make sure Ohio State's Wexner Medical Center is a provider on the plan you choose.

Our Emergency Department staff evaluates, stabilizes and appropriately dispatches all medical emergencies, regardless of ability to pay at time of service. We offer a discounted prompt-pay rate for patients who are able to pay for their emergency care on the day of service.

Co-Pay

Most insurance companies give co-pay breakdown information on the insurance card. We will be happy to locate this on the card for you.

You will be asked to pay your Emergency Department co-pay at the time of your visit to OSU Wexner Medical Center. You will be responsible for the percentage of your bill required by your insurance plan. OSU Wexner Medical Center is in-network with most major insurance providers.

Financial Assistance

Circumstances surrounding a trip to the ED are sudden and unplanned. You may not be financially prepared for a medical emergency. Please understand that we will provide treatment to you no matter what your financial situation. OSU Wexner Medical Center offers financial assistance for medically necessary services such as an emergency department visit.

For hospital billing and financial assistance, call:
Hospital billing: 614-293-2100
Financial assistance: 614-293-0860
OSU Physicians, Inc./Physician Financial Assistance: 614-255-1000
Toll-free: 800-678-8037
Fax: 614-293-0189

Hospital Care Assurance Program

Once you have been discharged from the Emergency Department, you may need follow-up care or ongoing testing. Financial assistance is available for visits to doctors within the OSU Wexner Medical Center network. The Ohio Hospital Care Assurance Program (HCAP) offers basic, medically necessary hospital-level services free of charge to Ohio residents whose incomes are at or below the Federal Poverty Income Guideline and who are not recipients of Medicaid. Current recipients of the Disability Assistance Program also qualify for HCAP assistance.

To apply for the HCAP program, call 614-293-2100 and complete an application over the phone.

Frequently Asked Questions

Getting Here

Once You Arrive

Getting Care

Family and Visitors

After You Leave